Failed to Install Citrix Workspace App with "Installation NOT successful for 'USB', error: 1603."

Failed to Install Citrix Workspace App with "Installation NOT successful for 'USB', error: 1603."

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Article ID: CTX326487

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Updated On:

Description

Failed to install Citrix Workspace App with "Installation NOT successful for 'USB', error: 1603."

Environment

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Resolution

Disable digitally signed check in Windows Client:
  1. Open Command Prompt as Administrator.
  2. Type the following command:
bcdedit.exe -set loadoptions DISABLE_INTEGRITY_CHECKS
bcdedit.exe -set TESTSIGNING ON
  1. Restart the Windows client and Re-install the CWA again

Problem Cause

Digitally signed check failed when installing USB module.
The error can be found in %windir%\inf\setupapi.dev.log and the error message as below.

sig: Key = ctxusbm.inf

sig: FilePath = C:\Windows\System32\DriverStore\Temp\{cd4fa883-d62c-2f4a-81e6-cd9934b4044f}\ctxusbm.inf

sig: Catalog = C:\Windows\System32\DriverStore\Temp\{cd4fa883-d62c-2f4a-81e6-cd9934b4044f}\ctxusbm.cat

! sig: Verifying file against specific (valid) catalog failed.

! sig: Error 0x800b010c: A certificate was explicitly revoked by its issuer.

 

Additional Information

https://social.technet.microsoft.com/wiki/contents/articles/51875.windows-10-how-to-install-drivers-which-are-not-digitally-signed.aspx