Customer is unable to add machines to an existing MCS random catalog  receiving error. The catalog name is Test_Prod_2019_MC. The error is generic with the transaction id Transaction ID: 36bac5a7-bb82-4e55-958d-051c6bc821d2 Action Name: MC_AddMachineInitialzation An error occurred. Contact Citrix Technical Support, and provide the transaction ID above. Exception: DesktopStudio_PowerShellHistory : Adds 2 Machines to Machine Catalog 'CommonApps_Prod_2k19_MC' 8/17/2021 4:53:41 AM Get-LogSite -AdminAddress "localhost:9097" -BearerToken ******** Start-LogHighLevelOperation -AdminAddress "localhost:9097" -BearerToken ******** -Source "Studio" -StartTime "8/17/2021 4:53:43 AM" -Text "Adds 2 Machines to Machine Catalog `'Test_Prod_2019_MC`'" Get-AcctIdentityPool -AdminAddress "localhost:9097" -BearerToken ******** -IdentityPoolName "CommonApps_Prod_2k19_MC" -MaxRecordCount 2147483647 Set-AcctIdentityPool -AdminAddress "localhost:9097" -AllowUnicode -BearerToken ******** -Domain "cwb.local" -IdentityPoolName "CommonApps_Prod_2k19_MC" -LoggingId "5d27c804-a0b0-439f-bfd1-b8f5d789d235" Get-AcctADAccount -AdminAddress "localhost:9097" -BearerTo


 

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