Workspace App crash or session disconnect when user logs on to the VDA with HTML5 video redirection policy enabled and visits specific websites

Workspace App crash or session disconnect when user logs on to the VDA with HTML5 video redirection policy enabled and visits specific websites

book

Article ID: CTX322696

calendar_today

Updated On:

Description

Workspace App crash or session disconnect when user logs on to the VDA with HTML5 video redirection policy enabled and visits specific websites.
 

Resolution

Browser Content Redirection and HTML5 Video Redirection policies should not be enabled at the same time. Browser Content Redirection Chrome plug-in must be removed if HTML5 Video Redirection is enabled.

Problem Cause

Browser Content Redirection and HTML5 Video Redirection conflict resulting in behavior.