Citrix Cloud : Published desktops are partially Enumerating on DR site
Article ID: CTX319898
Updated On:
Description
-- Citrix Cloud as a service works fine and all the VDAs enumerating
-- Citrix Cloud is used as full service is in use
-- Partial Enumeration is seen on on premise DR site ( with both Storefront and ADC on prem )
Resolution
-- Create New Delivery Group and make the Resources available via Cloud Studio
Verify configuration related settings by referring below articles:
• https://docs.citrix.com/en-us/citrix-cloud/advanced-concepts/design-guides/storefront-on-premises-reference-architecture.html
• https://docs.citrix.com/en-us/citrix-cloud/downloads/workspace-cloud-apps-desktop-service-on-premises-resource-reference-architecture.pdf
Problem Cause
Resources published from Libraries instead of Studio
Explanation:
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• Usually StoreFront accepts the credentials and passes them to the Cloud Connectors (acting as Delivery Controllers). Cloud Connectors look up the user object details needed by Citrix Cloud. Cloud Connectors pass identity information to Citrix Cloud and identity tokens authenticate the user and enumerate resources assigned to the user.
• Generally DDC determines group membership of the user and enumeration resources (from database); determines Delivery Groups assigned to the user and send back enumeration resources to StoreFront.
