Failed to create a MCS machine catalog due to the error "Provisioning failed Subscription XXXX... was not found"

Failed to create a MCS machine catalog due to the error "Provisioning failed Subscription XXXX... was not found"

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Article ID: CTX318005

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Updated On:

Description

A new subscription was added to an existing tenant in Azure, and a new host connection was created for it in Citrix Cloud. A MCS machine catalog failed to be created due to the following error.

DesktopStudio_ErrorId : ProvisioningTaskError
ErrorCategory : NotSpecified
ErrorID : Finished
InternalErrorMessage : Error: Provisioning failed Subscription XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX was not found.
DesktopStudio_PowerShellHistory : Create Machine Catalog 'XXXX'



 

Resolution

Register the resource provider "Microsoft.Storage" in the subscription, Azure Portal -> [Subscription] -> [Resource Providers].
Microsoft.Storage.Registered.JPG

Problem Cause

The issue occurs when the resource provider "Microsoft.Storage" in the subscription is in "NotRegistered" status.
In the creation of a MCS machine catalog a storage account is created. To check and create a storage account, the Citrix Cloud uses API for "Microsoft.Storage". If it is in "NotRegistered" status, the error occurs in handling the storage account.