Write cache drives remain offline after creating the target devices through XDSW

Write cache drives remain offline after creating the target devices through XDSW

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Article ID: CTX316545

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Updated On:

Description

Write cache drives remain offline after creating the target devices through XDSW.
Moreover, the write cache data will be redirected to the PVS Server local disk automatically. 

Resolution

Change the SAN policy to make it Online All for PVS target devices.


Here are the steps:

1. In a provisioning target device booting in private vDisk mode or maintenance vDisk version, open a command prompt with administrator privileges.

2. Run the DiskPart utility, using the following command:
diskpart

3. To verify the SAN policy, run the command:
Diskpart > san

4. The SAN policy is configured as Online All for PVS target devices. This configuration allows it to function correctly while in Cache in Device RAM with Overflow on Hard Disk mode.

5. To change the SAN policy, run the command:
Diskpart > san policy=OnlineAll

6. Shut down the target device and change the vDisk mode to standard image or promote the maintenance version to test or production version.

 

For details, please refer to following edoc:
https://docs.citrix.com/en-us/provisioning/current-release/configure/configure-targets/about-san-policies.html

Problem Cause

The SAN policy causes the write cache drive to remain offline.