Users find RNAT does not take precedence when USIP is enabled but works as expected when USIP is disabled. The RNAT configuration is configured by referring to https://support.citrix.com/article/CTX122909 and RNAT should take precedence.
An RNAT rule does take precedence over the normal NAT behavior of a NetScaler appliance when accessing a virtual server. For example;
You can also use a virtual IP address as the RNAT IP address.
This is a known issue that was solved in Citrix ADC versions 12.1-62.21 or newer.