Drag and Drop feature does not work for some specific apps

Drag and Drop feature does not work for some specific apps

book

Article ID: CTX312231

calendar_today

Updated On:

Description

Drag and Drop files between a Citrix session and a local endpoint is a new feature added in Citrix Virtual Apps and Desktops 7 2012.
However, for some specific apps, this feature does not work as expected.

Environment

Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.

Resolution

As described in the following Edoc, Drag and Drop feature includes the desktop, Explorer window, and some applications. However, this feature does not support all apps. 
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2012/whats-new.html

After checking with development, only CFSTR_FILECONTENTS and CFSTR_FILEDESCRIPTOR formats are supported for Drag and Drop feature. The other formats are not supported.

 

Problem Cause

Drag and Drop feature includes the desktop, Explorer window, and some applications. However, this feature does not support all apps. 

Additional Information

All the Clipboard Formats are listed in the following Microsoft link:
https://docs.microsoft.com/en-us/windows/win32/shell/clipboard?redirectedfrom=MSDN