HDX Monitor not reporting network stats
Article ID: CTX310681
Updated On:
Description
-- Opening HDX monitor within a VDA to check network issues
-- Getting the following error : Waiting for network performance data. If this problem continues, check the ICA session counter are functioning properly on the remote target.
-- Refer https://support.citrix.com/article/CTX127151
Resolution
## Rebuild WMI performance counters:
1. Rebuild WMI providers
Refer: https://blogs.technet.microsoft.com/askperf/2009/04/13/wmi-rebuilding-the-wmi-repository/
1. Disable and stop the winmgmt service
2. Remove or rename C:\Windows\System32\wbem\repository
3. Enable and start the winmgmt service
4. In elevated command prompt Navigate to “C:\Windows\System32\wbem\”
5. Run the following command: ‘for /f %s in ('dir /b *.mof') do mofcomp %s’
*Note: This will take a minute or so to complete
6. Now run the command: ‘for /f %s in ('dir /b en-us\*.mfl') do mofcomp en-us\%s’
7. Run “winrm quickconfig” in command line.
## Rebuild performance counters:
1. In elevated command prompt run “lodctr /R” (https://support.microsoft.com/en-us/kb/2554336).
2. Reboot ( for STATIC VDAs ) / for Random VDAs, we will need to perform the steps in master image.
1. Rebuild WMI providers
Refer: https://blogs.technet.microsoft.com/askperf/2009/04/13/wmi-rebuilding-the-wmi-repository/
1. Disable and stop the winmgmt service
2. Remove or rename C:\Windows\System32\wbem\repository
3. Enable and start the winmgmt service
4. In elevated command prompt Navigate to “C:\Windows\System32\wbem\”
5. Run the following command: ‘for /f %s in ('dir /b *.mof') do mofcomp %s’
*Note: This will take a minute or so to complete
6. Now run the command: ‘for /f %s in ('dir /b en-us\*.mfl') do mofcomp en-us\%s’
7. Run “winrm quickconfig” in command line.
## Rebuild performance counters:
1. In elevated command prompt run “lodctr /R” (https://support.microsoft.com/en-us/kb/2554336).
2. Reboot ( for STATIC VDAs ) / for Random VDAs, we will need to perform the steps in master image.
Problem Cause
Issue with WMI repository
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