FSLogix | Blank Desktop icons and start menu icons are being displayed

FSLogix | Blank Desktop icons and start menu icons are being displayed

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Article ID: CTX310479

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Updated On:

Description

  • When launching published desktops using FSLogix profiles, we observe that the desktop icons are displayed with a blank icon.
  • When trying to open start menu within the published desktop session, we observe blank icons for the start menu tiles.

Resolution

Disabled the Citrix Profile Management service on the VDA so that it is not effective/interfere during desktop launch.

Problem Cause

Citrix Profile Management service was causing a conflict with FSLogix

Issue/Introduction

Citrix Profile Management service was causing a conflict with FSLogix