LDAP authentication is failing when search filter or base DN contains special characters.

LDAP authentication is failing when search filter or base DN contains special characters.

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Article ID: CTX309217

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Updated On:

Description

When logging into ADC or ADM using LDAP, you get an authentication failure.  Check the base DN and search filter for any special characters.  

Resolution

use a backslash (\) before each special character in the filter.

Problem Cause

The base DN and search filter cannot use special characters without being escaped. If no \ is used, the character will be treated as a special and not a literal.