LDAP authentication is failing when search filter or base DN contains special characters.
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Article ID: CTX309217
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Updated On:
Description
When logging into ADC or ADM using LDAP, you get an authentication failure. Check the base DN and search filter for any special characters.
Resolution
use a backslash (\) before each special character in the filter.
Problem Cause
The base DN and search filter cannot use special characters without being escaped. If no \ is used, the character will be treated as a special and not a literal.
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