Machine catalog update running for over 12 hours. Unable to cancel provisioning operation. Error Cannot stop the task as it is running on a different controller. Error Id: XDDS:3E6F2A79 Cannot stop the task as it is running on a different controller.

Run the Citrix DaaS (formerly known as the Citrix Virtual Apps and Desktops) Remote PowerShell SDK on a domain-joined computer within that resource location:

1. Open a PowerShell command prompt.
2. Add the Citrix snap-ins: asnp citrix.*.
3. Get-ProvTask -Active $true
4. Copy <TaskID> for tasks associated with catalog that is not completing update.
5. Stop-ProvTask <TaskID>
6. Confirm all tasks associated with catalog are no longer active.
7. Attempt Update catalog again and confirm it completes successfully.

Problem Cause

Provisioning task hang and not completed