Citrix ADM: Incorrect status of service under LB "Going out of Service"

Citrix ADM: Incorrect status of service under LB "Going out of Service"

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Article ID: CTX296535

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Updated On:

Description

When Admin is  trying to disable the service of Load balancing  V-server from ADM, encounters Going Out of service 
On ADC same service is being marked OUT OF SERVICE as expected



On ADC we see, the status of service correctly changed to "Out of Service":


But on ADM, status of service still shows  GOING OUT OF SERVICE:




 

Resolution

The correct status of  service  will get reflected when ADM completes polling of ADCs in regular intervals.
We can fix this using  Poll now option.
Note: We use the poll now to force ADM to get current status of the Services on ADC.

Problem Cause

The correct status of service will get reflected when ADM completes polling of ADCs in regular intervals.