Drive state on SDX shows as degraded
Article ID: CTX294154
Updated On:
Description
Drive state is observed as clean, degraded under SDX RAID logical drives
Checking the physical drive status shows the drive in in the slot state as Not Present.
Resolution
Perform the following steps:
1. Check the physical status of the disk for the slot shown as Not Present in the SDX and attempt to reseat the drive.
2. If the drive does not show as Present after reseating, open a ticket with Citrix Support to request an RMA for the drive.
For more details about drives in CItrix ADC SDX see: CTX215581
Problem Cause
Disk failure.
Additional Information
https://support.citrix.com/article/CTX215581
Was this article helpful?
Yes
No
Powered by
