Recommended configurations for Linux Thin Client when experiencing audio delays

Recommended configurations for Linux Thin Client when experiencing audio delays

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Article ID: CTX292870

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Updated On:

Description

Experiencing audio delays when using a Linux based thin client with a IP phone applications for example using Avaya

Resolution

    1. PulseBuffer needs to be increased from its default value between 1024 and 8192.
  • Note: A value that is too high might cause jittering in playback, while a value that is too low might cause the thin client to crash.
  • Please consult the specific documentation for your particular Thin Client model to find where to change the PulseBuffer values.


    2. Change AudioLatencyControlEnabled to AudioLatencyControlEnabled=True

  • From the Thin Client file system, using a text editor, open the $ICAROOT/config/module.ini file
  • In the [WFClient] section, change AudioLatencyControlEnabled to AudioLatencyControlEnabled=True

Problem Cause

Buffer overflow 

Issue/Introduction

When using an IP Phone published application with Citrix Workspace App for Linux on a thin client. Users may experience audio delays due to poor network throughput. This article explains how to improve audio in these cases.

Additional Information

https://developer-docs.citrix.com/projects/workspace-app-for-linux-oem-guide/en/latest/reference-information/