Cloud WEM : Unable to apply settings through Admin Console

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Article ID: CTX286742

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Updated On:

Description

Unable to apply settings through Admin Console

Select a Configuration Set and make some change (Advanced Setting -> Configuration -> Cleanup Actions (say uncheck Delete Desktop Settings)) and click on Apply button. Confirmation message does NOT popup.
Click on other tab (say Advanced Setting -> UI Agent Personalization) and come back to change tab (Advanced Setting -> Cleanup Actions). Change does NOT get applied.

Resolution

Set value 15 or more for Agent Cache Refresh Delay (min) and SQL Settings Refresh Delay (min) under Advanced Settings -> Configuration -> Service Options

Problem Cause

Value for Agent Cache Refresh Delay (min) and SQL Settings Refresh Delay (min) should set to 15 or more.

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