How to start Zoom meeting directly from Secure Mail?

How to start Zoom meeting directly from Secure Mail?

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Article ID: CTX286662

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Description

It is said by using “zoomus:” protocol users will not be brought to another page to start or join a meeting and can join the meeting through Zoom app. However, though SM MDX Settings contains "+^zoomus:" under Allowed URLs, users are still being redirected to Secure Web to launch Zoom application. This is because the meeting invite is of the form "https://zoom.us/j/123456789?pwd=UXlHbGovVml6eVJmTjBjQnpnMUV22Zz08" and not "zoomus://zoom.us/j/123456789?pwd=UXlHbGovVml6eVJmTjBjQnpnMUV22Zz08".
As per MDX policies http links are redirected to Secure Web MDX based on the default Allowed URL’s ^http:=ctxmobilebrowser:,^https:=ctxmobilebrowsers:

Instructions

To overwrite the default behavior of opening all http links into SW and launch Zoom App from Secure Mail, we need to make the following tweaks to the Secure Mail MDX Settings:
Add "us.zoom.videomeetings&+//us04web.zoom.us" in App URL schemes:

Add "+//us04web.zoom.us,^http://zoom.us,^https://zoom.us" before "^http:=ctxmobilebrowser:" in Allowed URLs. 
(NOTE: This is because the app url filtering is done in ascending order and if http comes before the specific app URL then it will open the link in Secure Web and will ignore the app specified under Allowed URL Schemes.)

Sample Changes highlighted below:
  • App URL schemes:
ctxmail:,ctxinternalmail:,ctxmailex:,ctxmailex2:,ctxmailappstore:,ctxmailoauth:,ctxevent:,us.zoom.videomeetings&+//us04web.zoom.us:
  • Allowed URLs:
+maps.apple.com,+itunes.apple.com,+apps.apple.com,+//us04web.zoom.us,^http://zoom.us,^https://zoom.us,^http:=ctxmobilebrowser:,^https:=ctxmobilebrowsers:,^mailto:=ctxmail:,+^citrixreceiver:,+^telprompt:,+^tel:,+^lmi-g2m:,+^col-g2w-2:,+^maps:ios_addr,+^mapitem:,+^sms:,+^facetime:,+^ctxnotes:,+^ctxnotesex:,+^ctxmobilebrowser:,+^ctxmobilebrowserappstore:,+^ctxtasks:,+^facetime-audio:,+^itms-apps:,+^ctx-sf:,+^sharefile:,+^lync:,+^slack:,+^slackmdm:,+^msauth:,+^zoomus:,+^msteams:

Additional Information

https://medium.com/zoom-developer-blog/zoom-url-schemes-748b95fd9205
https://marketplace.zoom.us/docs/sdk/native-sdks/additional-tips/launch-zoom-client-from-your-app
https://devforum.zoom.us/t/how-to-start-a-meeting-with-zoom-client-url-scheme/13577/2
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