SSL VPN : Intranet Applications connectivity break on port 3389 and port 22 after upgrade

SSL VPN : Intranet Applications connectivity break on port 3389 and port 22 after upgrade

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Article ID: CTX286603

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Updated On:

Description

After Update to 64.35 the SSL Client send TCP FIN ACK to the Server.

This problem is not reported on 13.0.58.32, 13.0.61.48.  There is no issue with accessing the Intranet Applications. 13.0.64.35, and 13.0.67.39, the connectivity to port 3389 and port 22 breaks.

Environment

This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.

Resolution

The problem can be resolved by removing the policy Removed the above line.

bind vpn vserver <VPN Vserver> -policy vpn-tr-pol_http-sso -priority 100 -gotoPriorityExpression END -type REQUEST

Problem Cause

Unable to access pot 3389 and 21 after connecting to the gateway.