Citirx ADC Admin GUI access is slow after upgrading to 13.0 build 58

Citirx ADC Admin GUI access is slow after upgrading to 13.0 build 58

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Article ID: CTX285273

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Updated On:

Description

You will see Citrix ADC is trying to contact AWS  and CDN Pendor URLs whenever Configuration Tab is accessed.

> https://s3.amazonaws.com/citrix-cdn/can.cdn/marketing/assets/fonts/citrix-fonts-linking.css

> https://cdn.pendo.io/agent/static/7fcce4d6-e752-481c-501a-65b9edb3e12f/pendo.js

Resolution

Code change is done in 13.0 build 71.x.

Problem Cause

Its a design and not a bug.In 13.0 versions the PENDO and CDN URLs are used to get the latest notifications on the Adim GUI. Hence, Citrix ADC tries to contact those URLs irrespective of Citrix ADC has internet access or not. If Citirx ADC has internet access, then it will receive the latest notifications. Else, it will get timedout.