Audio Cannot Switch To The Local Client PC's Audio Device If Unplug The USB Audio Device on Teams
Article ID: CTX283486
Updated On:
Description
When using Teams Optimization Features with Citrix VDA, you may have the following Audio Issue:
Audio Cannot Switch To The Local Client PC's Audio Device If Unplug The USB Audio Device
Resolution
End the current call and start a new call in Teams or restart the Teams.
Or Using the Workspace App for Windows 2009.6 which do the feature enhancement of the Audio and Media.
As we meet many Audio and Media Compatibility issues, Citrix re-design this feature and make the great optimizations Teams Optimization on Audio and Media.
Or Using the Workspace App for Windows 2009.6 which do the feature enhancement of the Audio and Media.
Problem Cause
Citrix Workspace app is the key component of the Teams Optimization. That’s where the WebRTC multimedia engine lives and is the one responsible for all the peripheral acquisition, webcam capturing, video and audio rendering, and screen sharing.As we meet many Audio and Media Compatibility issues, Citrix re-design this feature and make the great optimizations Teams Optimization on Audio and Media.
Additional Information
https://www.citrix.com/blogs/2019/12/20/hdx-optimization-updates-for-1912-ltsr/
https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/about.html
https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/about.html
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