Application shortcuts still remain on the Start Menu when the application is already unassigned for the user
book
Article ID: CTX282403
calendar_today
Updated On:
Description
Workspace App has been configured with the option "Show Applications in Start Menu" and published apps appear on the start menu. When an application is removed from being assigned to a user, its shortcut still shows up on the users start menu.
Environment
Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.
Resolution
Open an Admin Command prompt and Navigate to this location on the affected User machine - C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin
Execute this command : SelfService.exe –rmPrograms
If this resolves the issue, you can deploy an Active Directory policy via GPO to run SelfService.exe –rmPrograms either at startup or as periodic scheduled task to deploy it on a large scale.
Problem Cause
Selfservice.exe not running at desired interval so may need to be manually triggered
Additional Information
Driving the Citrix Receiver Self-Service Plug-in Programmatically
https://support.citrix.com/article/CTX200337
Microsoft Complete Group Policy Reference
https://www.microsoft.com/en-us/download/details.aspx?id=25250
Was this article helpful?
thumb_up
Yes
thumb_down
No