ICA traffic fail with asymmetric routing in SDWAN

ICA traffic fail with asymmetric routing in SDWAN

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Article ID: CTX281959

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Description

ICA traffic fail with asymmetric routing. Ping is successful. 
In SDWAN_Diagnostics.log in STS, you can see packets drops with reason - “Not valid for current connection state"

Resolution

If routing asymmetry is expected in the network, then you need to disable ICA classifier in the config :

1) Go to Configuration Editor
2) Select  Global->Application
3) Uncheck "Enable Deep Packet Inspection for Citrix ICA Applications"

Please note that other dependent features on ICA classification (like app QoS for ICA) will not work.SD-WAN
Firewall Connection Tracking is enabled by default only for the traffic that uses ICA ports.

Problem Cause

SD-WAN Firewall Connection Tracking is enabled for ICA traffic by default when ICA classifier is enabled. .This will prevent asymmetric routing traffic .