Citrix Director may show peak process CPU utilization more than 100%

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For VDAs which have more than 1 logical processor can report peak cpu usage more than 100%

Citrix Director may show more than 100% CPU usage by processes under top 10 processes.
This data matches with the information displayed by Performance Monitor.

Reason: Top 10 process CPU usage uses counter for this by the OS defined as Process (%Processor Time) This value is calculated over the base line of
(No of Logical CPUS * 100), So this is going to be a calculated over a baseline of more than 100.

This is explained by Microsoft in their documentation https://social.technet.microsoft.com/wiki/contents/articles/12984.understanding-processor-processor-time-and-process-processor-time.aspx

If you would like to modify this you can create your own custom dashboard using the Monitor APIs used by Citrix Director (Premium Edition)
https://developer-docs.citrix.com/projects/monitor-service-odata-api/en/latest/#resource-utilization

https://www.citrix.com/blogs/2017/12/04/introducing-new-odata-api-for-xenapp-xendesktops-monitor-service/

This is by design as Director relies on information shared by the Windows

Citrix Director may show more than 100% CPU usage by processes under top 10 processes because it uses Performance counter "Process (%Processor Time)"

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