Installation of VDA fails with error "Installation of MSI File 'IcaWS_x64.msi' failed with code 'InstallFailure'"

Installation of VDA fails with error "Installation of MSI File 'IcaWS_x64.msi' failed with code 'InstallFailure'"

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Article ID: CTX279805

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Updated On:

Description

Installing VDA on desktop or server OS fails with error - "XenDesktopSetup:InstallComponent: Failed to install component 'ICA for Workstation Services'. Installation of MSI File 'IcaWS_x64.msi' failed with code 'InstallFailure' "
 

Environment

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Resolution

1. Rebuild the performance counters:
cd c:\windows\system32
lodctr /R
or
cd c:\windows\sysWOW64
lodctr /R

2. Resync the counters with Windows Management Instrumentation (WMI):
WINMGMT.EXE /RESYNCPERF

3. Stop and restart the Performance Logs and Alerts service.

4. Stop and restart the Windows Management Instrumentation service.

Problem Cause

Errors during registering/unregistering of Performance Counters during the installation of the VDA 

Additional Information

https://support.microsoft.com/en-us/help/2554336/how-to-manually-rebuild-performance-counters-for-windows-server-2008-6