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Article ID: CTX277673
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Updated On:
Resolution
Create a distribution group if you need to add a large amount of users to:
- Use Email with Citrix to share or request files
- Add a group of users with the same permissions to a folder
- Initiate a workflow, etc.
1. In the left menu go to the
People section >
Distribution Groups.
2. Click
New Group.
3. Provide the
Group Name.
4. Click
Add Users. Begin to type a name or email address to
search from all users already in the system, create a new user, or click on the address book icon to search from a
select group of users.

Problem Cause
Recommendations:
- If you do not have time to search for the same users every time you share information, use distributions groups to make this easier this task easier.
- There are various permissions related to creating and managing Distribution Groups. See this article on how to manage employee permissions in ShareFile .
- In order to create distribution groups, you must have the permission to "manage clients" to see the People section.
- In order to create distribution groups that can be shared and seen by other users, you must have the permission to "create shared distribution groups."
- In order to edit the membership and name of distribution groups created by others, you must have the permission to "edit shared distribution groups permissions."
Additional Information
CTX208530 - ShareFile Distribution Groups
CTX208312 - Add users to a folder
CTX208315 - ShareFile folder permission descriptions
CTX269043 - ShareFile manage folder access permissions via manage users
CTX270424 - Clone user permissions