Citrix Workspace App for Mac OSX UDP Audio redirection causing high CPU spikes for Citrix Viewer

Citrix Workspace App for Mac OSX UDP Audio redirection causing high CPU spikes for Citrix Viewer

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Article ID: CTX277464

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Updated On:

Description

Frequently CPU spikes while utilizing Citrix Workapce App for MAC OSX 2005 and audio over UDP.

Resolution

To resolve the issue the Jitter Buffer should be turned off in Workspace app.

To do this open a terminal session and type the following commands:
  • defaults write com.citrix.receiver.nomas audioJitterEnabled -bool NO
  • defaults write com.citrix.receiver.nomas HDXOverUDPAllowed -bool NO

This command is not persistent between launches of Workspace app for Mac. The command will need to be run every time Workspace app is started.


 

Problem Cause

Audio redirection issue when utilizing Workspace app for Mac OSX