Secure Ticket Authority (STA) Showing Offline and 503 Error in a Browser
Article ID: CTX276633
Updated On:
Description
- Secure Ticket Authority (STA) showing offline in netscaler.
- Navigating to the STA service URL shows service unavailable.
- http://ddc1.domain.local/scripts/ctxsta.dll
- DDCHostname.Domain.Suffix format
Resolution
1. Set HKLM\Software\Citrix\DesktopServer\XmlServicesEnableSsl value to '1'
A Successful STA service URL should look like this in IE:
- https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/secure/tls.html
A Successful STA service URL should look like this in IE:
Problem Cause
The Citrix Delivery Controller is set to enforce https traffic only for XML
- XmlServicesEnableSsl key was set to 0 for a previous configuration enforcing SSL traffic.
Issue/Introduction
This article will discuss how to troubleshoot a Secure Ticket Authority (STA) 503 error
Additional Information
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