Machine Creation dialog and other Catalog related tasks take longer to load after upgrading to 1912 CU1

Machine Creation dialog and other Catalog related tasks take longer to load after upgrading to 1912 CU1

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Article ID: CTX276621

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Updated On:

Description

After upgrading to 7 1912 CU1 from 7.15, operations performed on Catalog can be slower when Delivery Controller does not have access to internet or communication with Google Analytics servers is interrupted.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

Google Analytics are collected (and later uploaded) automatically when you install (or upgrade) Studio.

After installing Studio, you can change this setting with the registry key 
HKLM\Software\Citrix\DesktopStudio\GAEnabled to 0  A value of 1 enables collection and upload, 0 disables collection and upload.

Problem Cause

Environment's restriction of internet access causes GA client threads can't exit promptly and accumulate to large count. Hence exhausts thread pool and blocks the activation of the normal UI thread for Studio dialog show-up.
 

Additional Information

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912/citrix-virtual-apps-and-desktops-7-1912.pdf