After a schedule reboot, some random VMs remain shutdown.

• Do not install the Citrix Cloud Powershell SDK on the Citrix Cloud Connectors or an On-Premise Delivery Controller.
• The Citrix Cloud Powershell SDK is not compatible with On-Premise environments, and should not be used outside of Citrix Cloud.

• Set-BrokerServiceConfigurationData 'HostingManagement.MaxRegistrationDelayMin’ –SettingValue 60
• Set-BrokerServiceConfigurationData 'RebootSchedule.MaxShutdownDelayMin’ –SettingValue 50

Problem Cause

This usually happens when the Server VDAs do not shutdown gracefully within the stipulated amount of time.

• When a reboot action is initiated via Reboot Schedule, Delivery Controller sends a shutdown signal to the VDA but before that, it waits for the all user sessions to get logged off and services to shutdown.
• If all the user sessions on the VDA are not logged off within 10 minutes and machine is not shutdown gracefully, then the Delivery Controller sends a force shutdown of the VDA and machine does not power on.