WEM Agent 1906 sporadically hung after few logins at "application processing". just logoff and logon helps. Client OS: Citrix Virtual Apps Server with Windows Server 2016 (latest Updates)

Error Message in the Event Log:

Error while Configuring Registry Security for DOMAIN\test1

Source: Norskale Agent Service Event ID: 0 2. Event Log one or all of the identity references could not be translated. Source: Norskale Agent Service Event ID: 0 Latest Citrix WEM Agent Log 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Registry Entry -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Xml Value -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Ini Value -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Simple String Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Split Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing String Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing SubString Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE 17:56:55 Event -> VuemApplicationExecutor.ProcessVuemAppAutoLaunch() : Application -> MS Onenote (Id:17) -> AutoLaunch Disabled : Exiting 17:56:55 Event -> VuemApplicationExecutor.CreateDesktopShortcut() : Application -> MS Outlook (Id:13) -> Processing Desktop Shortcut... 17:56:55 Event -> VuemApplicationExecutor.CreateDesktopShortcut() : Application -> MS Word (Id:14) -> Processing Desktop Shortcut... 17:56:55 Event -> VuemApplicationExecutor.ProcessVuemAppAutoLaunch() : Application -> MS PowerPoint (Id:20056) -> AutoLaunch Disabled : Exiting 17:56:55 Event -> VuemApplicationExecutor.CreateDesktopShortcut() : Application -> MS Outlook (Id:13) -> Saving Desktop Shortcut... 17:56:55 Event -> VuemApplicationExecutor.DoPinToTaskBar() : Application -> MS Excel (Id:15) -> Processing TaskBar Pinned Shortcut... 17:56:55 Event -> VuemApplicationExecutor.SaveShortcut() : Working Directory: C:\Program Files (x86)\Microsoft Office\Office15 Target: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE Arguments: 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing HashTags -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing User Attributes -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Printer Attributes -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> VuemApplicationExecutor.CreateDesktopShortcut() : Application -> MS Word (Id:14) -> Saving Desktop Shortcut... 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing User Parent OU -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Registry Entry -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Xml Value -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Ini Value -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Simple String Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Split Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing String Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing SubString Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE 17:56:55 Event -> VuemApplicationExecutor.SaveShortcut() : Working Directory: C:\Program Files (x86)\Microsoft Office\Office15 Target: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE Arguments: 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing HashTags -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing User Attributes -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Printer Attributes -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> VuemApplicationExecutor.DoPinToTaskBar() : Application -> MS Outlook (Id:13) -> Processing TaskBar Pinned Shortcut... 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing User Parent OU -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Registry Entry -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Xml Value -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing with Ini Value -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Simple String Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing Split Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing String Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> DynamicTokensController.ReplaceDynamicTokens() : Replacing SubString Operations -> no match found for : C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE 17:56:55 Event -> VuemApplicationExecutor.DoPinToTaskBar() : Application -> MS Word (Id:14) -> Processing TaskBar 

 

Problem Cause