CVAD1912 - Wfica32 crash pointing to vdcdm30n.dll
Article ID: CTX272183
Updated On:
Description
When connecting from a client machine with CVAD 1912 LTSR installed, customers may notice that the ICA Connection stops at a White Screen with the message "Connecting". This problem is noticed with CWA 1911 and 1912 LTSR. Client side event logs indicate crash of wfica32 process.
Log Name: Application
Source: Application Error
Date: xxxxxxxxxxx
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PC
Description:
Faulting application name: WFICA32.EXE, version : 19.12.0.119, time stamp: xxxxxxxx
Faulting module name: VDCDM30N.DLL, version : 19.12.0.119, time stamp: xxxxxxxx
Exception code: 0xc0000005
Fault offset: 0x00016276
Faulting process id: xxxx
Faulting application start time: xxxxxxxxxxxx
Faulting application path: C:\PROGRA~2\CITRIX\ICACLI~1\WFICA32.EXE
Faulting module path: C:\PROGRA~2\CITRIX\ICACLI~1\VDMRVC.DLL
Resolution
Correcting the Default.ica file as follows resolved the problem (Deleted the " marks):
Old entry:
DisableDrives="A,B,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z"
New entry:
DisableDrives=A,B,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z
Old entry:
DisableDrives="A,B,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z"
New entry:
DisableDrives=A,B,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z
Problem Cause
Problem related to CDM configuration in the Default.ica file
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