User Management Tool (UMT) fails to connect and shows and error; System.Exception: UnProtect
The log file contains the following kind of entries:
ShareFile User Management Tool - Command-Line Interface. * v 1.8.1.0 Initializing ... Verifying file system paths ... Verifying registry values ... Initializing Google Analytics Connector ... Processing / API Diagnostic Logging: DISABLED AD Diagnostic Logging: DISABLED Loading Job: continuous_shedule.dat ... PM ERROR: UnProtect PM MEMBER: LoadJob PM ASSEMBLY: UmtJobProcessor PM SOURCE FILE: Program.cs PM LINE #: 417 PM DETAIL: System.Exception: UnProtect ---> System.Security.Cryptography.CryptographicException: Key not valid for use in specified state. at System.Security.Cryptography.ProtectedData.Unprotect(Byte[] encryptedData, Byte[] optionalEntropy, DataProtectionScope scope) at ShareFile.Sfadi.ProtectedDataProvider.UnProtect(Byte[] value) --- End of inner exception stack trace --- at ShareFile.Sfadi.ProtectedDataProvider.UnProtect(Byte[] value) at ShareFile.Sfadi.ShareFileCredentials..ctor(ShareFileCredentialsDto dto, ProtectedDataProvider protector) at ShareFile.Sfadi.SfadiSyncJob..ctor(SfadiSyncJobDto dto, ProtectedDataProvider protector) at ShareFile.Sfadi.SfadiSyncJob.Load(String filepath, ProtectedDataProvider protector) at ShareFile.Sfadi.Program.LoadJob() PM ERROR: ShareFile Active Directory Synchronization Failed. PM MEMBER: PM ASSEMBLY: PM SOURCE FILE: PM LINE #: 0 *** Done ***
Server was configured to use a proxy server even though a proxy connection was not needed.