How to Troubleshoot Remote PC Access Virtual Delivery Agent (VDA) Deployments

How to Troubleshoot Remote PC Access Virtual Delivery Agent (VDA) Deployments

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Article ID: CTX270734

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Description

Remote PC Access allows an end user to log on remotely from anywhere to their physical Windows PC in the office. Please see below for troubleshooting common deployment issues:

Quick Navigation: 
Unable to Register with Delivery Controller
Failure Creating Machine Catalog
Installation Failures 
Unable to Launch Remote PC Access VDA
Local Monitors are not blanking after launching Remote PC Access VDA
Grey Screens on Launch
Remote PC Access Deployment Considerations - via SCCM, Scripts, etc.
 

Remote PC Access Unable to Register with Delivery Controller


Failure to create Remote PC Access Machine Catalogs


Remote PC Access Installation Failures 


Unable to launch Remote PC Access Desktop - Requires daily reboots

 

  Local monitors are not blanked after launching Remote PC Access VDA

 

Grey screen / black screen problems connecting to Remote PC

 

Remote PC Access Deployment Considerations – via SCCM, scripts, etc. 

Issue/Introduction

Remote PC Access allows an end user to log on remotely from anywhere to their physical Windows PC in the office. Please see below for troubleshooting common deployment issues: