Unable to launch VDI. Error : Cannot Start Desktop "Desktop Name".

Unable to launch VDI. Error : Cannot Start Desktop "Desktop Name".

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Article ID: CTX269050

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Updated On:

Description

"Cannot start desktop' 

Storefront event log says: Host Unreachable. 
Event Id: 28 and source: Host-Unreachable. 

On Delivery Controller event logs: The Citrix Desktop service cannot connect to the delivery controller.
Event Id: 1002 and source: Citrix Desktop service.

Resolution

Logged into the VDA as admin account then logged off. Users are able to launch the desktop after this.


Problem Cause

VDA is unable to take requests.