Unable to see Published Apps/Desktops when using Citrix Gateway as Authentication.

Unable to see Published Apps/Desktops when using Citrix Gateway as Authentication.

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Article ID: CTX263673

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Updated On:

Description

When enumerating applications in Citrix Cloud, you cannot see any applications or desktops.  The enumeration works if you login to Workspace directly but not if you use Gateway to authenticate.
"You don't have available apps."
"You don't have available desktops."

Resolution


When configuring users/groups in the Delivery Groups of Citrix Studio, use an Active Directory group that is not the Primary Group to restrict access.

Problem Cause

LDAP does not support pulling the primary group attribute.

Additional Information

https://support.microsoft.com/en-us/topic/d5048805-4d6e-a5c0-c60e-84086bd13c36