Error while accessing NS Gateway : You don't have permission to access /epa/scripts/win/nsepa_setup.exe on this server

Error while accessing NS Gateway : You don't have permission to access /epa/scripts/win/nsepa_setup.exe on this server

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Article ID: CTX263565

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Updated On:

Description

User get an error: "Forbidden. You don't have permission to access /epa/scripts/win/nsepa_setup.exe on this server" while accessing NS Gateway.

Resolution

Import the nsepa.exe file manually from a working NetScaler instance to the file location:

/var/netscaler/gui/epa/scripts/win/

Or contact Citrix Support for the nsepa.exe file. Post which you should be able to get the plugin.

Problem Cause

Corrupt plugin