Upgrade cannot proceed because Maintenance Expiration Date of the license must be later than the patch Release Date

Upgrade cannot proceed because Maintenance Expiration Date of the license must be later than the patch Release Date

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Article ID: CTX259723

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Updated On:

Description

After attempting a software upgrade the following error is displayed:

Resolution

-Maintenance expiration date of the license installed on the appliance must be later than the release date of the target software version. E.g.
Target software version was released on January 1st 2019 then maintenance expiration date of the license installed on the appliance must be later than January 1st 2019

-Our licensing team can assist re-allocating the licenses on our Citrix Licensing Portal and can be reached at +1 800 424 8749
 

Problem Cause

Maintenance expiration date of the license installed on the appliance has a date prior the release date of the target software version