SDX interfaces are not coming up
Article ID: CTX257632
Updated On:
Description
Interface are down on SDX box.
Resolution
Use compatible SFP
Problem Cause
Customer was using unsupported SFP module on appliance.
Each appliance only support specific SFP module.
Additional Information
Please find below the datasheet that has supported interface module in SDX:
1: https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/citrix-adc-data-sheet.pdf >> page 12
2 : You can get specific details about SFP like range/fibertype with link below :
https://docs.citrix.com/en-us/citrix-hardware-platforms/sdx/common-hardware-components.html
Now you can match specification of SFP you already have, with one support on our SDX.
3: Additional detail on how to have installation of SDX:
https://docs.citrix.com/en-us/citrix-hardware-platforms/sdx/citrix-adc-sdx.pdf
1: https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/citrix-adc-data-sheet.pdf >> page 12
2 : You can get specific details about SFP like range/fibertype with link below :
https://docs.citrix.com/en-us/citrix-hardware-platforms/sdx/common-hardware-components.html
Now you can match specification of SFP you already have, with one support on our SDX.
3: Additional detail on how to have installation of SDX:
https://docs.citrix.com/en-us/citrix-hardware-platforms/sdx/citrix-adc-sdx.pdf
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