In-built ADM agent on ADC not sending data to ADM service on Cloud

In-built ADM agent on ADC not sending data to ADM service on Cloud

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Article ID: CTX256803

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Updated On:

Description

When using ADM service on Cloud with In-built ADM agents on ADC, we do not see syslogs, Snmp traps and device backups.
Monitoring the ADC from ADM service is working OK.

Resolution

Upgrade the ADM to the latest version.
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Alternatively, please login to ADC and run this command:
cat /var/mastools/version.txt
 
This will give you the current version of mastoolsd process. 

Problem Cause

The Mastoold process on in-built agents are not working as expected. This is a known issue on in-built agents on ADC. Tracked under NSADM-37451