Workspace App for Android - After entering credentials receiving Error Code 548

Workspace App for Android - After entering credentials receiving Error Code 548

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Article ID: CTX250706

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Updated On:

Description

Resolution

  1. From the StoreFront management console, navigate to Manage Authentication Methods
  2. Make sure “Pass-though from NetScaler Gateway” is selected
  3. Go to Settings > verify Trusted Domain is set to “Any Domain” or the correct domain is specified.
  4. Select “Configure Delegated Authentication” and select “Fully delegate credential validation to NetScaler Gateway”.

Problem Cause

StoreFront not validating the credentials correctly. Need to delegate credential validation to NetScaler.
It may happen in some cases with custom login portals.

Additional Information

Other causes of Error 548: https://support.citrix.com/article/CTX578359
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