User may be unable to re-connect to disconnected session, unless the VDA is rebooted.
You may see following events:
On the DDC you may see two errors Event ID 1039 and 1116
1039 The Broker Service failed to contact virtual machine xxxx
1116 The Citrix broker service failed to broker a connection for user xxx to resource VDA_name
On VDA you may see following event:
1015 The Citrix desktop service's connection to the Citrix desktop delivery controller was terminated.
Error details: Keep alive request was rejected.
VDA was showing registered in Studio.
This is intermittent and random to any VDA. User connected to dedicated VDA.
Following error is displayed to users when they attempt to reconnect:
Error: ICA <VDA_name> name resolution failed
This issue occurs if you have Tanium security product installed