MS Access crashes after upgrade to VDA 7.15 with Faulting module - MFC42u.dll - exception code 0xc0000005

MS Access crashes after upgrade to VDA 7.15 with Faulting module - MFC42u.dll - exception code 0xc0000005

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Article ID: CTX241536

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Updated On:

Description

After upgrade to VDA 7.15 MS Access crashes with error "Faulting module - MFC42u.dll - exception code 0xc0000005"
 

Resolution

Disable the hooking for MSAccess by CtxMFPlugin,

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook\AppInit_DLLs\CtxMFPlugin\MSAccess.exe]
"HookProcess"=dword:00000000

 

Problem Cause

Dump analysis reveals CtxMFPlugin.dll is present on the stack if MSAccess.exe

Additional Information

https://support.citrix.com/article/CTX107825
 

How to Disable Citrix API Hooks on a Per-application Basis

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