Failed to launch session "session_name". Error code: 2523 on Citrix Workspace App During App/Desktop Launch
Article ID: CTX241338
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
The following error code is returned by the Citrix Gateway to CWA app when application/desktop launch fails:
Failed to launch session <session_name>. Error code: 2523
Resolution
This error indicates failure to resolve VDA FQDN at Citrix Gateway. To resolve this issue verify the DNS configuration on Citrix Gateway. For more information refer to Citrix Docs - Configure name service resolution
Add static record for VDA FQDN if necessary and retry. For more information refer to Citrix Docs - Create address records for a domain name
Add static record for VDA FQDN if necessary and retry. For more information refer to Citrix Docs - Create address records for a domain name
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