After upgrading Netscaler, websites do not display properly on VPN
Article ID: CTX239981
Updated On:
Description
Websites fail to display properly via Netscaler VPN after upgrade where they worked fine before.
Resolution
set the correct pwcount cookie:
add rewrite action RW_ACT_DEL_2ND_PWD insert_http_header Set-Cookie "\"pwcount=1\""
In the GUI, the syntax is:
"pwcount=1"
add rewrite action RW_ACT_DEL_2ND_PWD insert_http_header Set-Cookie "\"pwcount=1\""
In the GUI, the syntax is:
"pwcount=1"
Problem Cause
Legacy syntax to set the pwcount cookie at the Netscaler Gateway Vserver may be causing this issue.
Bad syntax:
add rewrite action RW_ACT_DEL_2ND_PWD insert_http_header Set-Cookie ("pwcount=\"+1")
This may be causing the Netscaler to set a bad cookie. If this syntax is used in the config, you would see the cookie being used as pwcount="+1 where it should read pwcount=1
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