XenApp/XenDesktop 7.x: Citrix Studio and Director Report Incorrect LoadIndex for CPU Usage Of A VDA
Article ID: CTX239964
Updated On:
Description
- In Task Manager or Performance Monitor you notice that the CPU usage for a VDA is higher than what is reported by Citrix Director under "Load Evaluator Index" Tab.
- You have only configured CPU Usage Load Management GPO to calculate Load Index of a VDA.
- When you run Get-BrokerMachine , LoadIndex reported based on CPU Usage is less as compared to actual CPU usage on the VDA.
Example. The average CPU usage on a VDA is 95%. However, Get-BrokerMachine powershell cmdlet run on Delivery Controller reports lower LoadIndex value for CPU Usage though ideally it should report full load of 10000 if the CPU usage on the VDA is more than 90% for 5 minutes.
Resolution
Disable the "CPU Usage excluded process priority" GPO Setting in Studio so that the CPU usage attributed to the background processes is also considered for load calculation.
Problem Cause
By default the CPU usage attributed to background processes running at "Below Normal" or "Low" Priority is excluded from the load calculation. This is because the below GPO setting is Enabled by Default.Issue/Introduction
XenApp/XenDesktop 7.x: Citrix Studio and Director Report Incorrect LoadIndex for CPU Usage Of A VDA
Was this article helpful?
Yes
No
Powered by
