Cannot start apps. Please run Reset Receiver to resolve a lockdown conflict for LegacyLocalUserNameAndPassword (error 2320).
Article ID: CTX239580
Updated On:
Description
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Getting following error message while trying to launch application.
Resolution
If it is a single farm/site environment follow article.
If it is multi farm/site environment and issue is only happening on domain joined machines then run RSOP.MSC and check if
"Configure trusted server configuration" under Citrix Components\Citrix Receiver\Network routing is applied.
Remove this policy as this can lockdown account in multiple sites/farms.
If it is multi farm/site environment and issue is only happening on domain joined machines then run RSOP.MSC and check if
"Configure trusted server configuration" under Citrix Components\Citrix Receiver\Network routing is applied.
Remove this policy as this can lockdown account in multiple sites/farms.
Problem Cause
Receiver PolicyAdditional Information
https://support.citrix.com/article/CTX227246
https://support.citrix.com/article/CTX203280
https://support.citrix.com/article/CTX203280
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