Citrix ADC : Call Home Feature Not Working

Citrix ADC : Call Home Feature Not Working

book

Article ID: CTX239502

calendar_today

Updated On:

Description

Call Home Registration getting failed:
Relevant Logs from Call home debug.log
" Can't connect to callhome.citrix.com:443 (Crypt-SSLeay can't verify hostnames)  Net::SSL from Crypt-SSLeay can't verify hostnames; either install IO::Socket::SSL or turn off verification by setting the PERL_LWP_SSL_VERIFY_HOSTNAME environment variable to 0 at /usr/local/lib/perl5/site_perl/5.14.2/LWP/P"

Resolution

Issue has been identified and it would be fixed in the below Citrix ADC Version:
Version 11.1 build 50+
Version 12.1 build 50+
Version 12.0 build 60+

Problem Cause

Call home registration getting failed
Powered by Wolken Software