"Please wait...,. Removing Machines" When Deleting Machines

"Please wait...,. Removing Machines" When Deleting Machines

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Article ID: CTX239471

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Updated On:

Description

When deleting the machine from the machine catalog, the console appears to be stuck deleting machines on the "Please wait...,. Removing Machines" screen. The progress bar doesn't move during that time and the user is unable to cancel it.

 

Resolution

 

 

  1. Downloaded the remote PowerShell SDK from the following location: https://download.apps.cloud.com/CitrixPoshSdk.exe 

  2. Install the SDK.

  3. Launch the PowerShell on the local computer with admin privileges.

  4. Run the following commands:
    asnp citrix* 
    Get-XDAuthentication 

  5. Login with the cloud admin account.

  6. Run the PowerShell command:
    Get-BrokerCatalog 

  7. Copy the catalog name.

  8. Remove-BrokerCatalog -Name “Name of the Catalog“.

  9. Check the Studio and verify Machine catalog is removed successfully 


Problem Cause

Account became stale in Identity pool.

Issue/Introduction

Unable to remove machines and delete machine catalog