Unable to launch Linux VDA Desktop

Unable to launch Linux VDA Desktop

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Article ID: CTX239235

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Updated On:

Description

* Unable to launch Linux VDA Desktop
* Session get disconnected while connecting

Resolution

Install the GNOME and graphical packages 

# yum groupinstall "GNOME Desktop" "Graphical Administration Tools"

Problem Cause

X server packages are not installed on the System. We can see following error in /var/log/xdl/hdx.log when machine is launched.
 
2018-10-29 16:35:48.116 <P3733:S4> citrix-ctxgfx: GfxInitXServer: failed to create X server and frame buffer at display 189 
2018-10-29 16:35:48.118 <P3733:S4> citrix-ctxgfx: xorg_x11_framebuffer_new: 3D Pro is not licensed 
2018-10-29 16:35:48.123 <P3733:S4> citrix-ctxgfx: ConfDBOpenKeyEx: Failed to open key 'System\CurrentControlSet\Control\Citrix\Xorg\': CONFDB_NO_KEY 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: readline: read error errno 5 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: read_stdout_thread_func: readline error 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: get_shm_id: could not parse shmid from x server 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: vfb_create: get_shm_id failed 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: CtxSleep: nanosleep() failed: Interrupted system call 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: xorg_x11_create_frame_buffer: failed to create fbo 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: GfxInitXServer: failed to create X server and frame buffer at display 190 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: GfxInitXServer: Unable to attach to X server 
2018-10-29 16:35:48.126 <P3733:S4> citrix-ctxgfx: main: Init XServer failed: SUCCESS 
2018-10-29 16:35:48.127 <P3733:S4> citrix-ctxgfx: main: Exiting due to errors.