XenMobile/Endpoint Management: Cloud Gear Icon returning "this page isn't working HTTP ERROR 400"
Article ID: CTX239068
Updated On:
Description
Description:
error "this page isn't working HTTP ERROR 400" may be displayed when trying to access the Cloud XenMobile / Endpoint Management Client instance when customers go to their own xxxx.xm.cloud and then click on the Could Gear Icon from the green tool bar at the top
Doing so, will return "this page isn't working HTTP ERROR 400"
Solution:
It was confirmed the actual recommended method for all customers to access the XenMobile / Endpoint Management Console is via https://citrix.cloud.com
Resolution
The recommended method to access the XenMobile / Endpoint Management Console is via https://citrix.cloud.com
Problem Cause
expected behavior when trying to access CEM via xxxxx.xm.cloud.com:4443Issue/Introduction
error "this page isn't working HTTP ERROR 400" may be displayed when trying to access the Cloud XenMobile / Endpoint Management Client instance when customers go to their own xxxx.xm.cloud and then click on the Could Gear Icon from the green tool bar at the top
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